In the event of a problem caused by a defect in materials or poor workmanship, SunPump Solar Inc. will provide new parts, free of charge, from the date of installation, as follows: Black thermal Solar Panel (20 years); Compressor (5 years); Controller, electronics, valves, balance of parts (2 years). For more in-depth information about our warranty, please feel free to contact us via phone or email.
The SunPump package includes a domestic hot water and space heating thermal battery tank, and a set of black solar evaporator panels. The number of panels included depends on the SunPump model that you order (for example a 7 kW SunPump includes 4 panels). Depending on the roof surface specified in the order, aluminum mounting hardware is also included.
In terms of efficiency, our preferred method of heating is in-floor radiant heating. However, there are other effective ways to distribute heat, such as a radiator style heater or an air handler in a forced air furnace.
You will need an electrician, a plumber for the brass connections between the SunPump and hot water tank/radiant heat system, a panel installer to attach the panels to the roof, and an HVAC technician to properly fill the panels with refrigerant. We estimate that each of these four tasks should take 1/2 day to complete.
Our panels are single piece seamless aluminum with complex micro-channels inside the panel. These channels circulate a refrigerant through the panels that boils at -50°C (-58°F). The result is a solar thermal heat pump hybrid that draws energy both from the sun and from the ambient outside air temperature. This innovation allows the SunPump to function efficiently and reliably day and night, rain or snow.
Although similar systems have been available in Europe, SunPump is the first of its kind available in North America. SunPump Solar takes three existing renewable energy technologies - heat pumps, solar energy and geothermal energy - and combines them to create an highly efficient and cost effective hybrid system.